PC Ninja · Berks County, PA
Computer trouble? We can help remotely.
Get help with your desktop or laptop without a trip to the shop. With your permission, a PC Ninja technician connects over the internet to see your screen and work on the issue.
What you need before we connect
Your computer needs to turn on and connect to the internet. Your technician will guide you through downloading a small support app and allowing access.
If your computer won’t start or can’t get online, call us to discuss another way to help. Not every problem can be resolved remotely.
A simple way forward
How remote support works
A few steps to connect, then we can get to work on your computer.
Book a time
Choose an available appointment online, or call us to set one up.
Connect with a technician
We’ll guide you through downloading a small app and approving a secure connection to your computer.
We get to work
We can work on your computer remotely while we stay in touch by phone or two-way chat.
Know what to expect
Remote support pricing.
The first hour costs $110. If your session runs longer, additional time is billed at $75 per hour in half-hour increments.
hour
One-hour minimum. Billed in half-hour increments after the first hour. All prices in USD.
For home and business computers
Secure remote connection
Visa, Mastercard, Amex & Discover accepted
Let’s get you the help you need.
Choose an appointment online or call to arrange a time.