Data recovery · Wyomissing, PA
Lost access to your files? Start here.
When important data suddenly disappears, you don’t have to figure out the technical details alone. PC Ninja is your local first call for a careful next step.
If a drive may be damaged, stop using it.
Turn it off and avoid repeated attempts to open or repair it. Continued use can make recovery harder.
Who does what
Local guidance.
Specialist recovery.
PC Ninja
Your local point of contact to discuss the problem, evaluation, and recovery options.
Partner lab
The specialist facility that handles physical recovery. Your device is shipped to the lab for that work.
The process
What to expect next
Every case is different. We’ll help you understand the options, but recovery depends on the condition of the device and data.
- 01 / 03
Tell us what happened
Contact PC Ninja with the device, the symptoms, and which files matter most.
- 02 / 03
Understand the recovery options
We’ll explain the next step. If physical recovery is needed, our specialist partner lab in Madison, Wisconsin handles that work.
- 03 / 03
Review the outcome and cost
If recovery succeeds, you’ll review and approve the total before you’re charged. Recovered files are returned on new external media.
The payment terms, plainly
No charge until recovery succeeds and you approve the total.
You won’t be charged until your data is successfully recovered and you approve the total cost.
The final total includes data extraction, a new external hard drive or flash drive for the recovered files, tax, and shipping.
Cost depends on the recovery work needed and the amount of data. Recovery is not certain in every case.
Common cases
Devices and situations we can assess.
From failed drives and business storage to deleted files or physical damage, we can talk through what happened and whether recovery may be possible. The outcome depends on the condition of the device and data.
Drives & removable media
PC and Mac hard drives, SSDs, external drives, USB flash drives, and SD cards.
Business storage
Server and workstation drives, RAID systems, NAS, and SAN storage.
Loss & damage
Failed or corrupted systems, accidental deletion, virus-related damage, and damage from lightning, flood, or fire.
Sensitive cases
Employee deletions and forensic recovery needs.
About the partner lab in Madison
Specialist facilities for sensitive work.
The partner lab, not PC Ninja’s local location, has SOC 2 Type II audited security controls and an ISO-5 Class 100 cleanroom. The lab handles data with confidentiality.
Take the next step
Tell us what happened.
You can start with the device, the symptoms, and which files matter most. We’ll talk through your options.