Data recovery · Wyomissing, PA
Lost access to your files? Start here.
When important data suddenly disappears, you don’t have to figure out the technical details alone. PC Ninja is your local first call for a careful next step.
If a drive may be damaged, stop using it.
Turn it off and avoid repeated attempts to open or repair it. Continued use can make recovery harder.
Who does what
Local guidance.
Specialist recovery.
PC Ninja
Your local point of contact to discuss the problem, evaluation, and recovery options.
Partner lab
The specialist facility that handles physical recovery. Your device is shipped to the lab for that work.
The process
What to expect next
Every case is different. We’ll help you understand the options, but recovery depends on the condition of the device and data.
- 01 / 03
Tell us what happened
Contact PC Ninja with the device, the symptoms, and which files matter most.
- 02 / 03
Understand the recovery options
We’ll explain the next step. If physical recovery is needed, our specialist partner lab in Madison, Wisconsin handles that work.
- 03 / 03
Review the outcome and cost
If recovery succeeds, you’ll review and approve the total before you’re charged. Recovered files are returned on new external media.
The payment terms, plainly
No charge until recovery succeeds and you approve the total.
The total you review includes the recovery work, a new external hard drive or flash drive for your files, tax, and shipping.
Cost depends on the work needed and the amount of data. If recovery is unsuccessful, you won’t be charged.
Common cases
Devices and situations we can assess.
Tell us what happened, whether it involves a failed drive, deleted files, or physical damage. We’ll discuss the next step for your device.
Drives & removable media
PC and Mac hard drives, solid-state drives (SSDs), external drives, USB flash drives, and memory cards.
Business storage
Computer and server drives, multi-drive storage systems (RAID), and shared network storage, including NAS devices and storage area networks (SANs).
Loss & damage
Failed or corrupted systems, accidental deletion, virus-related damage, and damage from lightning, flood, or fire.
Sensitive cases
Employee deletions and forensic recovery needs.
About the partner lab in Madison
Specialist facilities for sensitive work.
The partner lab, not PC Ninja’s local location, has SOC 2 Type II audited security controls and an ISO-5 Class 100 cleanroom. The lab handles data with confidentiality.
Take the next step
Tell us what happened.
You can start with the device, the symptoms, and which files matter most. We’ll talk through your options.