Back to Commercial

Managed IT · Berks County, PA

Support for the systems your business relies on.

Ongoing IT support, device and network monitoring, and maintenance from a local team in Wyomissing.

Managed IT is a paid monthly service.

Illustration of connected business devices, a monitoring dashboard, and a security shield
Support / Protection / PlanningPC Ninja

A closer look

What managed IT includes.

Our managed IT services cover support, routine upkeep, and planning for future needs.

01 / 03

Support & Response

Get help with day-to-day issues and repairs that disrupt your work.

Ongoing Support

Remote, phone, and on-site support for your team. Managed IT contract customers receive priority over non-contracted customers, with faster response times when help is needed.

For the quickest response, email us at .

Include a brief description of the issue and a phone number where we can reach you.

Email Support

Priority Repair

Priority repairs for servers and business computers to help reduce downtime.

Discounted Rates

Contract customers receive discounted rates on parts and repairs for servers and business computers.

02 / 03

Protection & Maintenance

Attention to devices, updates, and the network behind them.

Preventative Maintenance

We monitor business computers and network equipment to help reduce downtime and equipment failures.

Software & Security Updates

Keep software fixes and security updates current across your network.

Managed Antivirus

Installation of licensed antivirus software to monitor and help prevent malware across your devices.

Network Monitoring & Alerts

Continuous monitoring of your network, with alerts when issues arise.

03 / 03

Planning & Growth

A familiar IT partner as your needs change.

Project Management

IT project management from planning through completion, with attention to timeline and budget.

Expansion Advice

As we learn your systems and goals, we can advise on technology needs as your business grows.

Microsoft cloud services: PC Ninja also participates in Microsoft’s Cloud Solution Provider (CSP) program, offering licensing, setup, migration, and ongoing support. Your quote will specify which services and licenses are included.

Know what to expect

How we price managed IT.

We look at your setup to put together a quote that fits your business.

01

Sized to your setup

Pricing is based on the size of your network and devices.

02

What is quoted separately

Hardware repairs, purchases, replacements, and software licenses are not included unless the quote says otherwise.

Contract customers receive discounted rates on parts and repairs for servers and business computers. These costs are not automatically included in the managed IT quote.

Start with a conversation

Let's talk about your setup.

Tell us about your network and devices. We can discuss what managed IT could look like for your business.